Each hardware device that we evaluate is run through exhaustive tests to determine compatibility with our products. Was this article helpful? 0% of 0 players found this article helpful.The Hardware Compatibility List is a listing of third party hardware devices that Nuance has evaluated in its compatibility labs. We may ask you for proof of purchase, so have it ready. If you lose a Product Code, contact us so we can help.
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I lost my code and didn’t install through EA Desktop or Origin! What do I do?
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You can access that in-game content when you play the game it’s for.Ĭheck to see if you bought the full game or other content, like downloadable content (DLC) or a subscription, for the game instead. Not all codes are full game codes and might only be redeemable for in-game content, so they won’t show up on your account. I redeemed a Product Code, but nothing new appeared in my games. If you bought the code from a retailer and it was already expired, contact the retailer for more help. Make sure you check expiration dates on codes for the games you buy to be aware of any redemption expirations or restrictions. If the code you’re trying to use has expired, we aren’t able to help. If you think you redeemed your code on the wrong account, contact us so we can investigate. We can’t help with codes that have already been used on other players’ accounts. If you bought the game secondhand, it’s likely that the original owner used the code already. They should be able to help you get a new code. Your best bet is to go back to the retailer you bought the code from.
Read all instructions carefully so you don't miss out! It says my code has already been redeemed. Some codes may even give you extra content when you redeem them at a specific URL. EA Desktop or Origin will send you to that URL when possible, but double check the Product Code instructions to make sure you redeem your code in the right place. What should I do?Ĭheck the instructions that came with your code - they should list the URL where you should go to redeem your Product Code. I got a message saying my Product Code can't be redeemed through EA Desktop or Origin. Find the game you want to buy in the store, either on or in the Origin client.Click Pay Now to complete your purchase.On the Review Order page, click Enter Promo Code >.Choose to pay with a saved payment method, enter in a new payment method, or use your EA Wallet.If there’s only one edition of the game available, click Purchase.If there are different editions of the game available, click Select edition to choose the edition you want to buy, then click Buy.Find the game you want to buy in the store.You usually cannot use them on games less than a month old, virtual currency, memberships and subscriptions, game time cards, third-party games, or with any other current sale or promotion. Restrictions on promo codes vary from game to game and promotion to promotion. Redeem your promo code during the checkout process. Promotional (promo) codes can give you discounts on your purchases. Subscriptions and virtual currency codes, like for SimPoints, can be redeemed at the URL in your code’s instructions. Redeem your EA Gift Cards in your EA Account and Billing settings. Gift cards, subscriptions, and virtual currency codes Those games include, but are not limited to: Some of our classic games cannot be redeemed on EA Desktop or Origin and can only be played if you still have the game disc. Redeem codes for The Sims 3 on The Sims 3 website to play your games and get any additional bonus content.
Go to your computer's top menu to select Games and Redeem Product Code.